1. Introduction

Last updated: February 3, 2026

Welcome to Ukti Net. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IPTV streaming service.

Important Notice

By using our service, you consent to the data practices described in this policy. We regularly review and update our privacy practices to ensure compliance with applicable laws and industry standards.

1.1 Scope of This Policy

This policy applies to all information collected through our website, applications, and any related services, sales, marketing, or events.

2. Information We Collect

Personal Information

  • Name and contact details
  • Email address
  • Payment information
  • Account credentials

Technical Information

  • IP address and location
  • Device information
  • Browser type and version
  • Usage statistics

Usage Data

  • Viewing preferences
  • Streaming quality data
  • Service interaction logs
  • Error reports

2.1 How We Collect Information

We collect information through:

  • Direct interactions: When you register, subscribe, or contact us
  • Automated technologies: Cookies and similar tracking technologies
  • Third parties: Payment processors and analytics providers

3. How We Use Your Information

Service Delivery
To provide and maintain our IPTV streaming service, process payments, and authenticate users
Service Improvement
To optimize streaming quality, fix technical issues, and enhance user experience
Communication
To send service updates, security alerts, and support messages
Security
To protect against fraud, abuse, and unauthorized access to our systems
Analytics
To understand how users interact with our service and make data-driven improvements

4. Data Protection & Security

Encryption

All data transmitted between your device and our servers is encrypted using industry-standard TLS/SSL protocols.

Secure Storage

Personal data is stored on secure servers with restricted access and regular security audits.

Access Control

Strict access controls and authentication mechanisms protect your information from unauthorized access.

4.1 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

Account Data Until account deletion
Usage Logs 12 months
Payment Records 7 years (legal requirement)

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

6. Your Data Protection Rights

Right to Access

You have the right to request copies of your personal information.

Right to Rectification

You can request correction of inaccurate or incomplete information.

Right to Erasure

You may request deletion of your personal information under certain circumstances.

Right to Restriction

You can request limiting the processing of your personal information.

Right to Portability

You have the right to receive your data in a structured, machine-readable format.

Right to Object

You may object to certain types of processing of your personal information.

Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in the "Contact" section. We will respond to your request within 30 days.

Contact Us

7. Contact Information

Email

privacy@ukti.net

For privacy-related inquiries

Response Time

Within 30 days

For data protection requests

Data Protection Officer

dpo@ukti.net

For complex privacy matters

Policy Updates

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

You are advised to review this policy periodically for any changes.

Privacy Policy Acceptance

By using our services, you acknowledge that you have read and understood this Privacy Policy.

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